Frequently Asked Questions

Please check our most frequently asked questions here. If you still need help then please contact us at Instagram @SOLDOUTSOOONHK ♡ We'll reply you as soon as possible (。•ᴗ•。)

Clothing Care


✔️Please put the clothes in the laundry bag/hand wash✔️
❌Do not iron it/put it into a dryer/ use any bleaching agents❌
It is recommended to use low temperature and low speed washing.


本地付款方式 Local payment method:

*Payme, *FPS, Bank Transfer, Visa, Master, AE, UnionPay, Apple Pay, Google Pay

(*recommended to use)



海外付款方式 Overseas payment methods:

Visa, Master, AE, UnionPay, Apple Pay, Google Pay, Paypal


Sorry, we cannot provide cash on delivery service. All orders require payment in advance.


Sorry, all products are first-come-first-served as there may be multiple customers rushing to buy the same products at the same time. 
Orders with late payment will be automatically canceled by the system and the goods will be released to another customer for purchase.
If a customer forgets to pay after placing two or more orders, he or she may be blacklisted.

Physical Store

門市會有一些網站上沒有的新產品٩(ˊ•Íˆω•ÍˆË‹)و  歡迎各位親自到訪尋寶喔 (♡´∀`♡)

門市地址:香港荔枝角D2 Place TWO 2樓 201-204號舖, The Barn (地鐵站D2出口)

我們的instagram (@soldoutsooonhk) 上有影片指導大家怎樣前往~

Yes! Our products are avaible in a Hong Kong consignment store. Some of our new products are only sold there.
Please feel free to visit and enjoy the treasure hunt with us ♡

Address : The Barn, 2/F, D2 Place TWO, Lai Chi Kok, Hong Kong (MTR Exit D2)

We have a short video on Instagram (@soldoutsooonhk) which could guide you to our store.

Shipping and Delivery



Yes, we do ship worldwide. For the customer from Macau or Taiwan, you may check out directly through our page.
Yet, for the customer from other countries, please inquiry us for the shipping details first.

⚠Note: Each country has specific duties/fees/taxes/VAT policies. Customer may need to pay relevant taxes and fees when receiving the goods.


Instock items will be shipped within 2-3 working days, excluding weekend and public holiday.
Pre-order items will be arrived within 7-18 working days. It will also be shipped within 2-3 working days after arrival.
If you're in urgent need for recieving your parcel, you may choose our Urgent Parcel service.
We'll send out your parcel within 24 hours after your request.


Yes you can request for combined shipping if the order are not yet shipped.
Please contact us via Instagram to request this serive and include your order numbers.



‼️ 注意事項:Remade系列均是以二手衣物再次創作的新款時裝設計,全人手車縫,因此或許會有少許不起眼的瑕疵/使用痕跡,非如同新衣般100%完美,如介意請客人下單前慎重考慮。‼️ 

不過請放心,我們的每一件商品均經過嚴格的人手QC檢查,以確保處於最好的狀態才進行出售,客人可安心購買 ♡

Please contact us within 7 days after receiving your parcel if we have sent the wrong products to you or the products are having any big defects

Except for the above special circumstances, no exchanges or refunds will be allowed due to hygienic issues after the product is sold.

‼️ Note: Our Remade series are all new fashion designs re-created from second-hand clothes. They are all hand-sewn, so there may be some unobvious flaws/marks of use, which are not 100% perfect like a new clothes. If you mind, please consider carefully before placing an order. ‼️ 

But don't worry, each of our products has undergone strict manual QC inspection to ensure it's in the best condition before sale. You can certainly buy with confidence ♡